Loyalty & retention guides for local businesses
Practical articles on digital loyalty cards, customer retention, and winning back the regulars who have gone quiet.
The new Myndel: a dashboard built around your regulars
We rebuilt Myndel around one job — keeping your regulars close. What's new in the dashboard, why it works the way it does, and what's next: analytics and campaigns by customer segment.
Read article →Replace your paper stamp cards with something that actually works
Why paper cards made sense, why they no longer do, and what a digital stamp card actually looks like day-to-day.
Read article →How to get customers to come back more often (without discounting)
Five practical strategies for increasing return visits at a local business — including the psychology of the "almost there" reward.
Read article →Digital loyalty card with no app — what to look for
A buyer's guide for small business owners. Why "no app" matters more than it sounds, and what questions to ask any loyalty provider.
Read article →How to win back customers who've stopped coming in
How regular customers drift away, why you usually don't notice until it's too late, and how at-risk alerts can automate the win-back process.
Read article →The complete loyalty programme guide for small businesses
Everything you need to know: types of loyalty programmes, which suits which business, GDPR basics, and how to measure if it's working.
Read article →Customer retention for salons — what actually works
Why salon retention is different from retail, how to bridge the booking gap, and how to spot at-risk clients before they drift away.
Read article →Ready to set up your loyalty card?
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